Our response to the COVID-19 virus

by Kim Crow

Dear Friends of Evie Lou:

‘Flattening the Curve’ is the new black.

In doing our part to embrace the most critical trend of the spring season, we’ll be closing our Tremont store effective today at 5 pm in response to the COVID-19 virus.

While the situation is complex and every-changing, we plan to re-open on Tuesday, March 31. If this should change, we’ll be sure to let you know.

While we’ll miss seeing you in store, our website remains open for business.

A few words about our order fulfillment process during this time: To ensure the safety of our team, yet maintain our web operations, we have scheduled one person to come in each day from noon to 4 p.m. Working alone for those hours, she will sanitize all counters/door knobs/glass surfaces when she walks in, and again when she leaves. Hands will be washed between packing each order. She will fulfill all web orders, return phone calls and be on hand to receive our daily deliveries from UPS and the like. Our team will be fully compensated during this time.

While we want people to concentrate on staying at home and thus, staying well, we are happy to provide a little distraction. If you’d like to arrange a Face-Time shopping session, just give us a call, and we can set up a time to virtually walk you through the racks. For local customers, we can drop off a care-package of goodies, and schedule next-day pickup, only charging you for the items you decide to keep. And for our web-only customers, all orders over $50 will ship for free during the next two weeks.

We will be checking the store’s voice mail remotely throughout the day, but please note that it may take up to 12 hours to get a response. For faster communication, or if you have any thoughts or concerns, please email me directly: kim@evielou.com.  

Trends may come and go, but good health is forever. Please take care of yourselves, and know that at the end of this, we’ll be waiting for you with open arms (that have been pre-dipped in Purell, of course).

With so, so much affection and more than a bit of sorrow,

Kim Crow

Owner, Evie Lou